FAQs
Do you accept clients with extensions, locks, or braids?
Yes, we welcome clients with extensions, locks, or braids. However, please note that we do not accept tape-in extensions.
Do you service pregnant clients?
Yes, we welcome pregnant clients! If lying on your back becomes uncomfortable, we can adjust your position so you can turn more to each side. We also offer a wedge under your knees to help relieve pressure.
Do you offer services for two?
Yes, we offer services for two. It’s a great way to relax together and enjoy a shared experience in a peaceful setting.
What should I expect at my Head Spa experience?
You’ll change from the waist up into a cozy robe and settle into a comfortable head spa bed, complete with a leg wedge to relieve any back tension. Relax and enjoy a luxurious, rejuvenating service in a tranquil setting.
How should I prepare for my appointment?
Please arrive with unwashed (dirty) hair, as this allows us to better assess your scalp’s natural condition and ensures the treatment is most effective. Avoid applying any heavy hair products beforehand.
How long is each treatment?
We offer 60-minute and 90-minute sessions, allowing for a customized and relaxing experience based on your preference.
What is a scalp analysis?
A scalp analysis is an assessment of your scalp’s condition, helping us tailor our treatments to address any specific concerns like dryness, oiliness, or sensitivity for optimal results.
What should I wear to my appointment?
You’ll change from the waist up into a comfortable robe for your service. There is a curtain that separates the two beds, so please be aware that the space is semi-private. To make your experience as smooth as possible, it’s also helpful to remove any jewelry before your services.
Can I choose specific add-ons for my treatment?
Yes, we offer add-on options such as facials, paraffin hand treatments, and hot stones. Just let us know your preferences when booking, and we’ll be happy to customize your experience.
What products do you use?
We use clean, high-quality products that promote a healthy scalp and hair. Each product is carefully chosen to enhance both scalp care and overall relaxation during your experience.
Are there any conditions where I should avoid a head spa treatment?
If you have recent head or neck injuries or are experiencing an active skin infection, please consult your healthcare provider before scheduling a treatment.
What is the cancellation policy?
Please notify us at least 24 hours in advance if you need to reschedule or cancel your appointment to avoid any cancellation fees.
Are there any aftercare instructions?
After your treatment, we recommend leaving the scalp products in for the rest of the day to allow full absorption. Avoid washing your hair immediately to get the best results from your treatment.